by Janet | Dec 23, 2023 | sales training
Words are incredibly powerful – the words you say to your customers (and the words you hear from others) have more influence than you probably imagine. Hypnotists know this, as do NLP practitioners.NLP stands for Neuro Linguistic Programming. “Neuro” means relating to...
by Janet | Dec 20, 2023 | sales training
Sometimes you need to make one last little push before Christmas don’t you?There are sales out there to be closed, so capitalise in the Christmas spirit and see what might work for you.1. Ring up your customers to thank them for working with you and to wish them...
by Janet | Dec 14, 2023 | sales training
So, have you ever wondered why we call it ‘sales’? Well it turns out that the word comes from the Germanic and Old Norse word ‘sala’ which then filtered through to Old English as well. According to etymonline.com it means this: late Old...
by Janet | Dec 13, 2023 | sales training
You have probably noticed the explosion in the use of LinkedIn over the last few years. There are plenty of people on the platform telling you how to use LinkedIn to drive business, but most of them don’t seem to have a Scooby Doo about what successful social...
by Janet | Jan 10, 2023 | sales training
Do you love Greggs? I love Greggs. Usually Greggs are fabulous, but here is a tale of how just one person getting it wrong can undo a whole load of good stuff. I was at Liverpool Street Station, London, on my way to deliver some training at Aldgate. I went to Greggs...