by Janet | Jan 10, 2023 | sales training
Do you love Greggs? I love Greggs. Usually Greggs are fabulous, but here is a tale of how just one person getting it wrong can undo a whole load of good stuff. I was at Liverpool Street Station, London, on my way to deliver some training at Aldgate. I went to Greggs...
by Janet | May 28, 2022 | sales training
As a sales trainer, I often try and get people to shut up more, to win more sales. So do you know when to shut up? It matters a lot. Even among sign language speakers, studies show that typically we leave just a fraction of a second between taking turns to...
by Janet | May 19, 2022 | sales tips, Training
What terrible mistakes have you committed in sales? As a sales trainer and sales coach I see loads of sales mistakes, but it doesn’t mean I haven’t committed a few in my time! One of my worst was at Xerox. As a senior member of the team, I often had the...
by Janet | May 17, 2022 | sales training
Most people don’t understand sales. So if you think these qualities will help you sell, they won’t ❌ having the ‘gift of the gab’ ❌ never giving up on a deal ❌ having an answer for everything ❌ great sales people are born not made ❌ you have to...
