by Janet | May 21, 2023 | sales training
Here’s a quick and easy question. The answer might show you how good you and your team are at sales: Is your closing rate too high? In other words, can you proudly boast that you win every job (or nearly every job)? Well, if you do, there’s a good chance...
by Janet | May 12, 2023 | sales training
It used to be the case that you could just make a phone call to a buyer, tell them about your new ‘thing’ and get an appointment. OK, I make that sound like it would work every time – it didn’t – but it worked enough times to make it...
by Janet | May 28, 2022 | sales training
As a sales trainer, I often try and get people to shut up more, to win more sales. So do you know when to shut up? It matters a lot. Even among sign language speakers, studies show that typically we leave just a fraction of a second between taking turns to...
by Janet | May 19, 2022 | sales tips, Training
What terrible mistakes have you committed in sales? As a sales trainer and sales coach I see loads of sales mistakes, but it doesn’t mean I haven’t committed a few in my time! One of my worst was at Xerox. As a senior member of the team, I often had the...
by Janet | May 17, 2022 | sales training
Most people don’t understand sales. So if you think these qualities will help you sell, they won’t ❌ having the ‘gift of the gab’ ❌ never giving up on a deal ❌ having an answer for everything ❌ great sales people are born not made ❌ you have to...
