by Janet | Feb 8, 2021 | entrepreneurs, marketing, sales tips
5 Things a child knows about the Summer sales dip that you don’t. Work, work, work. That’s what so many of us do isn’t it? We work really hard, putting in the effort and the hours and then, despite our best efforts, during August a lot of our...
by Janet | Feb 5, 2021 | customers, entrepreneurs, marketing
What is the single biggest tool that will transform my business? All around us, ‘gurus’ (of varying degrees of credibility) are pushing this system, or that product, or some package or another which will miraculously ‘transform’ your business....
by Janet | Jan 13, 2021 | customers, entrepreneurs, sales tips
Why Outstanding Customer Service Doesn’t have to be Complicated (or expensive) This morning I had an almost flat tyre. Not an actual puncture, but something I noticed last night and forgot to deal with. I was on the school run, so I had to make sure the...
by Janet | Jan 2, 2021 | marketing, sales tips, Training
Sometimes it’s better to sell backwards Do I really mean that? Well maybe not everything should be done backwards. But it is certainly worth setting out at the beginning of the meetings, the expectations you have for the end of the meeting! Let me clarify. OK...
by Janet Efere | May 15, 2015 | customers, entrepreneurs, marketing, sales training
Small Business, Claim your Competitive Advantage Yesterday, we looked at some reasons why it can be good to be small. As a small business, you: Respond Faster Have More Flexibility Have Better Relationships with Customers Get a Personal connection to the Customer Have...