Are you giving your customers confidence?
That’s not strange question – if your customers don’t have confidence in you, what you are selling and your organisation, then your chances of getting a sale are tiny. Customers tend to buy when they like you, believe in you, trust you and HAVE CONFIDENCE IN YOU. So if you’ve just been with a customer and failed to get the sale, you could do a lot worse than check the following and see if you are guilty of any of these:
1. Did I turn up on time for the meeting? If not, then you started off wrong and it’s hard to get back from that.
2. Was I prepared? Did you have all the things you needed (notebook, pen, samples, proposals, whatever) or did Read More