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Monthly Archives

October 2015

Upselling? Cross-selling? Help! I’m Confused!

By | marketing, sales tips, Uncategorized | No Comments

Upselling? Cross-Selling? Help! I’m Confused!

Upselling and cross-selling. Do you these two phrases confuse you? If they do, you’re not alone. As if it isn’t enough to worry about selling the main thing that you do, you now need to sell other stuff too? Don’t panic!

It’s not actually that complicated. Let’s quickly explore what they both mean and how they can genuinely help you sell more in your business.

Upselling
This is where you try to get a customer to buy something in addition to the primary thing they want to buy (thereby making the primary product more expensive). For Read More

sales training - keep those leads hot

Effective follow up strategies to stop your leads going cold

By | marketing, sales tips, Uncategorized | No Comments

following up customers - picture courtesy of HubSpotEffective Follow up Strategies to stop your leads going cold

We’ve all been there – you get a great enquiry from an interested customer, you’ve talked, asked and answered questions, they are absolutely hooked and then….. you never hear from them again.

If you sit there just waiting, you are guilty of ‘failing to follow up’ and it’s one of the most common reasons why you don’t make more sales. So let’s have a look at some practical tips to boost your success rate with follow up: Read More