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Monthly Archives

August 2015

In sales, sometimes you need to get out of your own way

By | customers, entrepreneurs, sales tips, Uncategorized | One Comment

In Sales, Sometimes you need to get out of your own wayIn sales, sometimes you need to get out of your own way
This is about lacking self-belief, something which I proved to myself spectacularly yesterday. 

To give you the background, the Christmas before last, I went over a speed bump too fast and knocked off the right side of my car’s bumper. I shoved the broken bit in the boot, gave myself a good telling off for not taking more care and got on with things.

Over the next few weeks, I kept thinking ‘I need to get that fixed’ but put it off with a variety of excuses – I haven’t got the time, it will cost too much to order a new bumper, it will be inconvenient to take it to the garage, it doesn’t really matter, blah blah. 

After a while I got used to having a broken bumper and it sailed right down my list of priorities. 

Yesterday, I was clearing out the boot of the car and, tucked right at the back was my broken bit of bumper. My current mindset is a lot different to my mindset 18 months ago and I looked at this piece of debris and Read More

How good are you at managing your customer records?

By | customers, sales tips, Uncategorized | No Comments

How good are you at Managing your customer records?Tadpole record keeping
I admit I love a good sales database. At Tadpole, it was one of the first things I made sure I had, because in order to grow my customer base and so sell my services, I needed some prospective customers and I needed them fast.

So how good are you at keeping records? Have a look and see where you fall on this scale:

  1. I have a formal CRM system
  2. I have a proper indexed filing system (i.e. postcards)
  3. Pile of business cards
  4. It’s all on my phone
  5. Scraps of paper
  6. It’s all in my head
  7. Errr….what records?

Now, you will be relieved to know that I am not going to spout off about how a pile of business cards is no good, or that in this Read More