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Monthly Archives

June 2015

5 Reasons Your Customers Will Not Buy From You

By | sales tips, Uncategorized | No Comments

5 Reasons your customers will not buy from you.Sales trainer - men walking away from a sale

As a sales trainer, I spend a lot of time trying to help people sell more. But it’s also useful to know what things you shouldn’t do – the sort of things that will have your customers running for the hills (or at least hanging on to their cash). If you are doing any of these, please stop now – it’s costing you money:

1. Talking too much. It’s a cliché that a good sales person must have ‘the gift of the gab’. You are never going to persuade anyone to buy from you by talking them into submission. So ease up and, to use an old sales maxim, remember that you have two ears and one mouth and use them in that proportion. Read More

Make someone happy today – recommend them!

By | customers, Uncategorized | No Comments

Make someone happy today – recommend them!how to sell - happy people

In my job I train people how to sell. When it works it is amazing – they get something they can use for life and, sometimes it transforms them. That’s a wonderful feeling. What do you do that helps people? Perhaps you provide a service or product that they love. It doesn’t really matter what it is, but don’t you just love that terrific warm feeling of a job well done and a customer with a smiling face?

So why not spread a little happiness around? When someone is kind enough to thank you, praise you or publicly compliment you on what you have just done for them, don’t you feel just a little bit taller, a little bit Read More